I. RAPIDOCK STANDARD TERMS AND CONDITIONS

A. SALES POLICY FOR PRODUCTS

1. Wholesale Only

Rapidock sells its complete offering wholesale to business customers, while also serving individuals.

2. Prices

Prices listed are wholesale, do not include freight, handling fees, and/or duties, and are subject to correction or change without notice. Customers should contact Rapidock www.rapidock.com for current pricing. Export orders may be subject to other special pricing. Rapidock reserves the right to accept or reject any order.

3. Sales Tax

Customer is responsible for payment of all applicable provincial, state and local taxes, or for providing a valid sales tax exemption certificate. When placing an order, customer shall indicate which products are exempt.

4. Payment and Credit Terms

Rapidock credit cards through the secured payment company called Beanstream. The customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer’s subsidiaries and affiliates purchasing from Rapidock are jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.

B. FREIGHT POLICY

Freight will be quoted and prepaid to destination specified in the order and which is applied at time of order and reflected on customer’s invoice. Receipts for shipping and handling charges will not be furnished. Any charges incurred for other freight services must be paid by customer. Title and risk of loss pass to customer upon tender of shipment to the carrier. If the product is damaged in transit, customer’s only recourse is to file a claim with the carrier.

C. PRODUCT WARRANTY POLICY

  1. SATISFACTION GUARANTEE TO ALL CUSTOMERS
    Customer should contact Rapidock if not satisfied with a product for any reason. Rapidock will promptly provide an exchange or refund if the product is returned within 30 days of delivery with proof of purchase from Rapidock.
  2. LIMITED WARRANTY FOR BUSINESSES.
    A. ALL PRODUCTS SOLD ARE WARRANTED BY RAPIDOCK ONLY TO CUSTOMERS FOR USE IN BUSINESS, GOVERNMENT OR ORIGINAL EQUIPMENT MANUFACTURE.
  3. RAPIDOCKWARRANTS PRODUCTS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF ONE (1) YEAR AFTER THE DATE OF PURCHASE FROM RAPIDOCK, UNLESS OTHERWISE STATED. PROVIDED THAT RAPIDOCK ACCEPTS THE PRODUCT FOR RETURN DURING THE LIMITED WARRANTY PERIOD, RAPIDOCK MAY, AT ITS OPTION: (i) REPAIR; (ii) REPLACE; OR (iii) REFUND THE AMOUNT PAID BY CUSTOMER. CUSTOMER MUST RETURN THE PRODUCT TO THE APPROPRIATE RAPIDOCK BRANCH OR AUTHORIZED SERVICE LOCATION, AS DESIGNATED BY RAPIDOCK, SHIPPING COSTS PREPAID. Rapidock’S REPAIR, REPLACEMENT, OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE PRODUCT, SHALL BE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY.
  4. WARRANTY DISCLAIMER.AND LIMITATIONS OF LIABILITY TO ALL CUSTOMERS.
    EXCEPT AS SET FORTH HEREIN AND WHERE APPLICABLE, NO WARRANTY OR AFFIRMATION OF FACT OR DESCRIPTION, EXPRESS OR IMPLIED, IS MADE OR AUTHORIZED BY RAPIDOCK. RAPIDOCK DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. RAPIDOCK ALSO DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION. ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES IS EXPRESSLY DISCLAIMED TO THE EXTENT PERMISSIBLE. RAPIDOCK’S LIABILITY IN ALL EVENTS IS LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.
  5. Warranty Product Return.
    Before returning any product, customer shall: (i) email or call Rapidock from which the product was purchased; (ii) in the case of an internet order, contact Rapidock by logging on to www.rapidock.com, clicking on the “Contact” link at the top of the page, then clicking on the “email” link and provide the date, the original invoice number, the stock number, and a description of the defect and provide the date, the original invoice number, the stock number, and a description of the defect. Proof of purchase is required in all cases.
  6. Manufacturer’s Warranty.
    For information on a specific manufacturer’s warranty, please contact Rapidock or call us at 1-416-986-0372.
  7. Product Compliance and Suitability.
    Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. Rapidock does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Rapidock accept responsibility for construction, installation and/or use of a product. It is customer’s responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.

D.PRODUCT INFORMATION

Despite our efforts, occasional pricing errors may occur on the Rapidock website. Rapidock reserves the right to cancel any and all orders resulting from such pricing errors, even if customer has received an order confirmation from Rapidock.

  1. Product Substitution.
    Products and/or country of origin may be substituted and may not be identical to descriptions and/or images published in the catalog or on the website.
  2. Material Safety Data Sheets.
    Material Safety Data Sheets (“MSDS”) for OSHA defined hazardous substances are prepared and supplied by the manufacturers. RAPIDOCK MAKES NO WARRANTIES AND EXPRESSLY DISCLAIMS ALL LIABILITY TO ANY CUSTOMER OR USER WITH RESPECT TO THE ACCURACY OF THE INFORMATION OR THE SUITABILITY OF THE RECOMMENDATIONS IN ANY MSDS. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON OR USE OF ANY INFORMATION, AND FOR USE OR APPLICATION OF ANY PRODUCT.
  3. Important Notice to Federal Customers Re: Country of Origin.
    While all products listed on GSA Advantage!® meet the requirements of the Trade Agreements Act (“TAA”), as implemented by Federal Acquisition Regulations Part 25, other products sold by Rapidock may not meet the requirements. At the time of purchase, Rapidock will advise customer with proper identification as an authorized schedule customer whether or not a product is “TAA-compliant.” Any federal customer purchasing a non-TAA item will be making an “open market” purchase that is not covered by any contract. Federal customers are advised that the open market purchases are NOT GSA schedule purchases. By purchasing any product on the open market, customer represents that it has authority to make such purchase and has complied with all applicable procurement regulations.
  4. Intellectual Property.
    Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, catalogs or any other intellectual property rights reserved by Rapidock, or any trademarks or service marks owned by suppliers to Rapidock. All materials contained on the www.rapidock.com website are subject to the ownership rights of Rapidock. Customer shall have no right to copy or use any of the intellectual property of Rapidock without Rapidock’s permission.
  5. Independent Contractors.
    Rapidock and customer are independent contractors and not principal and agent. Nothing contained in these terms and conditions shall be construed to create a partnership, dealership, reseller, agency, employment or joint venture relationship. Customer does not have the right to bind or otherwise obligate Rapidock in any manner, nor may customer represent to anyone that it has the right to do so.
  6. Custom Product.
    Rapidock may offer products manufactured or assembled to customers specifications (“Custom Product(s)”). Rapidock is not responsible for verifying or confirming the accuracy of specifications provided by customer to Rapidock for Custom Products. Rapidock’S LIMITED WARRANTY TERMS INCLUDED IN THESE TERMS AND CONDITIONS DO NOT APPLY TO CUSTOM PRODUCTS. THE PRODUCT WARRANTY PROVIDED BY THE MANUFACTURER AND/OR SUPPLIER WILL BE CUSTOMER’S SOLE REMEDY, AND ALL OTHER WARRANTIES ARE DISCLAIMED UNDER SECTION 1.C. ABOVE.All Custom Products are sold on a “FINAL SALE” basis only, and no cancellations, returns, refunds or credits are allowed.
  7. Cancellation.
    All product order cancellations, if not prohibited above, must be approved by Rapidock, and may be denied or subject to restocking fees and other charges.
  8. Product Return.
    Product returns, if not prohibited above, must be made within one (1) year from date of purchase, unless otherwise indicated. Customer should call Rapidock for instructions. Returned product must be in original packaging, unused, undamaged, and in saleable condition if applicable. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by Rapidock.
  9. Force Majeure.
    Rapidock shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fires, accidents, explosions, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of Rapidock in the conduct of its business.
  10. Assignment.
    Customer shall not assign any order, or any interest therein, without the prior written consent of Rapidock. Any actual or attempted assignment without Rapidock’s prior written consent shall entitle Rapidock to cancel such order upon notice to customer.
  11. No Third Party Benefit.
    The provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.
  12. Waiver, Choice of Law and Venue.
    The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non-performance of any such term or condition by the other party.
  13. Severability.
    If any portion of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these terms and conditions, and the remaining terms and conditions shall be valid and fully enforceable as written.
  14. Modification of Terms.
    Rapidock’s acceptance of any order is subject to customer’s assent to all of the terms and conditions set forth herein. Customer’s assent to these terms and conditions shall be presumed from customer’s receipt of Rapidock’s acknowledgment, or from customer’s acceptance of all or any part of the products ordered. No additions or modifications of Rapidock’s terms and conditions by customer shall be binding upon Rapidock, unless agreed to in writing by an authorized representative of Rapidock. If a purchase order or other correspondence submitted by customer contains terms or conditions contrary or in addition to the terms and conditions contained herein or in Rapidock’s acknowledgment, Rapidock’s fulfillment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by customer, and will not constitute a waiver by Rapidock of any of the terms and conditions contained herein or in Rapidock’s acknowledgment.
  15. Complete Agreement.
    The terms and conditions in: (i) Rapidock’s forms; (ii) acknowledgments; (iii) quotations; (iv) invoices; (v) websites; (vi) catalogs; and (vii) extension of credit are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and Rapidock.

E. GENERAL TERMS

II. ADDITIONAL TERMS AND CONDITIONS RELATED TO THE PERFORMANCE OF SERVICES

IN ADDITION TO THE STANDARD TERMS AND CONDITIONS IN SECTION I, PERFORMANCE OF SERVICES WILL BE GOVERNED BY THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS (“ADDITIONAL SERVICE TERMS”). SERVICES MAY BE PERFORMED BY: (i) RAPIDOCK, ITS EMPLOYEES AND AGENTS (“RAPIDOCK PERSONNEL”); (ii) RAPIDOCK SUBSIDIARIES OR AFFILIATES (“RAPIDOCK SERVICE ENTITIES”); OR THIRD-PARTY SUBCONTRACTORS (“THIRD-PARTY PROVIDERS”). FOR PURPOSES OF THIS SECTION II, RAPIDOCK PERSONNEL, RAPIDOCK SERVICE ENTITIES AND THIRD-PARTY PROVIDERS ARE EACH REFERRED TO AS A “SERVICE PROVIDER” AND EACH SERVICE PROVIDER, TOGETHER WITH ITS PERSONNEL, IS REFERRED TO AS “SERVICE PROVIDER PERSONNEL.”

THE TERMS AND CONDITIONS CONTAINED IN THIS SECTION II ARE EXTENDED SOLELY BY THE SPECIFIC SERVICE PROVIDER PERFORMING SERVICES, AND ANY OBLIGATIONS CONTAINED IN THIS SECTION II DO NOT APPLY TO ANY OTHER SERVICE PROVIDER REFERENCED IN THE FOREGOING PARAGRAPH. DEPENDING UPON THE NATURE OF THE SERVICES PROVIDED, THE APPLICABLE SERVICE PROVIDER MAY REQUIRE CUSTOMER TO EXECUTE ADDITIONAL CONTRACTUAL DOCUMENTS PRIOR TO THE PERFORMANCE OF SERVICES.

IN THE EVENT OF A CONFLICT BETWEEN THE STANDARD TERMS AND CONDITIONS IN SECTION I AND THE ADDITIONAL SERVICE TERMS IN SECTION II, THE ADDITIONAL SERVICE TERMS IN SECTION II SHALL PREVAIL FOR THE PERFORMANCE OF SERVICES.

  1. LIMITED SERVICES WARRANTY.
    ALL SERVICES WILL (i) BE PERFORMED IN A WORKMANLIKE MANNER; (ii) CONFORM TO THE SPECIFICATIONS (IF ANY) PROVIDED BY THE SERVICE PROVIDER IN A STATEMENT OF WORK; AND (iii) BE WARRANTED FOR A PERIOD OF NINETY (90) DAYS AFTER PERFORMANCE OF SERVICES (“LIMITED WARRANTY PERIOD”). IF SERVICES ARE IMPROPERLY PERFORMED AND CUSTOMER NOTIFIES THE SERVICE PROVIDER OF THE IMPROPERLY PERFORMED SERVICE DURING THE LIMITED WARRANTY PERIOD, THEN THE SERVICE PROVIDER WILL RE-PERFORM THOSE SERVICES, IN WHOLE OR IN PART, AS NECESSARY TO CURE THE PARTICULAR BREACH, OR AT THE SERVICE PROVIDER’S SOLE OPTION, REFUND THE AMOUNT PAID BY CUSTOMER FOR THE SERVICES DIRECTLY ATTRIBUTABLE TO THE PARTICULAR BREACH. THE SERVICE PROVIDER’S RE-PERFORMANCE OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE SERVICE DIRECTLY ATTRIBUTABLE TO THE PARTICULAR BREACH SHALL BE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY.
  2. WARRANTY DISCLAIMER AND WAIVER FOR SERVICES.
    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH IN THIS SECTION II FOR SERVICES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND THE SERVICE PROVIDER DISCLAIMS, AND CUSTOMER WAIVES, ALL OTHER WARRANTIES FOR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. THE WARRANTIES SET FORTH IN THIS SECTION II ARE EXPRESSLY CONDITIONED UPON THE USE OF THE SERVICES FOR THEIR INTENDED PURPOSE AND SHALL NOT APPLY TO SERVICES WHICH HAVE BEEN SUBJECT TO MODIFICATION BY CUSTOMER OR ANY THIRD PARTY.
  3. LIMITATION OF LIABILITY.
    THE SERVICE PROVIDER EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES IN THE PERFORMANCE OF SERVICES. THE SERVICE PROVIDER’S LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE FOR THE PERFORMANCE OF THE PORTION OF SERVICES THAT GIVES RISE TO ANY PARTICULAR LIABILITY.
  4. Termination.
    Either party may terminate the service agreement at any time and for any reason upon thirty (30) days’ written notice to the other party. If terminated by customer, customer shall pay Service Provider an amount equal to the greater of (i) Ten percent (10%) of the total project cost quotation thereto (the “Total Project Cost”), or (ii) an amount equal to the Total Project Cost multiplied by the percentage completion for such project at the time the notice of termination is given, as determined by Service Provider.
  5. Indemnity.
    Customer shall defend, indemnify and hold harmless Service Provider and its respective officers, directors, employees, subcontractors and agents (each individually, an “Indemnified Party”) from and against any and all any claims, suits, liabilities, damages, settlements, charges, taxes and any other losses or expenses (including reasonable attorneys’ fees) (collectively “Liabilities”) for physical injury to, illness or death of, any third party regardless of status and damage to or destruction of any tangible property which the third party may sustain or incur, to the extent such Liabilities relate to the services; except for such Liabilities relating to or arising out of a final judgment of gross negligence or willful misconduct of the Indemnified Party. In any action, suit or proceeding brought against an Indemnified Party by reason of any such claim as specified above, customer shall resist and defend such action, suit or proceeding by counsel of its choice, at the sole expense of customer, provided that (i) the Indemnified Party notifies customer promptly in writing of the claim; (ii) customer’s counsel does not give rise to a conflict of interest with respect to the Indemnified Party; (iii) customer has the sole control of the defense and all related settlement negotiation but shall keep the Indemnified Party reasonably informed of status; and (iv) the Indemnified Party provides customer with all reasonably necessary assistance, information, and authority to perform the foregoing at customer’s expense.
  6. Health and Safety Matters.
    Customer shall take all precautions, at all times, for the health and safety of Service Provider Personnel at customer’s premises, including but not limited to identifying to Service Provider all hazardous materials or safety or health hazards to which Service Provider Personnel on customer’s premises may be exposed; (i) providing to Service Provider Personnel for review, and instructing Service Provider Personnel regarding customer’s safety practices; and (ii) proper and safe handling of, and protection of, Service Provider Personnel from exposure to hazardous materials or dangerous conditions. Customer agrees to provide Service Provider Personnel with all safety health and other protections required by law for customer’s own employees, including, without limitation, all protections required by federal, state and local laws, standards, regulations, orders and other requirements under OSHA, and similar workplace safety and health statutes and programs.
  7. Right to Subcontract.
    Customer agrees that the Service Provider may subcontract the performance of services to third parties. Customer authorizes the Service Provider to disclose all information to the subcontractor, including confidential information necessary for such performance of services by the subcontractor.
  8. No Third Party Reliance.
    Customer acknowledges and agrees that any advice, recommendation, information or work product provided to customer by Service Provider in connection with the services is for the sole use of customer and may not be relied upon by any third party; and customer is prohibited from making such advice, recommendation, information or work product available to any third party without prior written consent from Rapidock.

III. ADDITIONAL TERMS AND CONDITIONS RELATED TO EXPORT OF RAPIDOCK PRODUCTS

IN ADDITION TO THE STANDARD TERMS AND CONDITIONS IN SECTION I, EXPORT SALES OF RAPIDOCK PRODUCTS WILL BE GOVERNED BY THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS RELATED TO EXPORT OF RAPIDOCK PRODUCTS (“ADDITIONAL EXPORT TERMS”). IN THE EVENT OF A CONFLICT BETWEEN RAPIDOCK’S STANDARD TERMS AND CONDITIONS IN SECTION I AND THE ADDITIONAL EXPORT TERMS IN SECTION III, THE ADDITIONAL TERMS IN SECTION III SHALL PREVAIL FOR EXPORT SALES OF RAPIDOCK PRODUCTS.

  1. Order Acceptance.
    Customer acknowledges that no order shall be deemed accepted unless and until it is verified and accepted by Rapidock, or any of its U.S. affiliates and divisions, at a continental U.S. facility or at any of its websites. Customer further consents that submission of its order shall subject customer to the jurisdiction of the federal courts of the U.S. and of the State where acceptance occurred in the U.S.
  2. Sales Tax and Duties, Import Fees.
    Rapidock is required to charge federal, state, local tax, applicable duties, and import fees on products, or for providing a valid exemption certificate. Customer assumes responsibility for, and unconditionally guarantees payment or reimbursement of, all applicable taxes, fees, licenses, import duties, and expenses as may be applicable. When placing an order, customer shall indicate which products are tax exempt.
  3. Export Controls and Related Regulations.
    Customer represents and warrants that it is not designated on, or associated with, any party designated on any of the U.S. government restricted parties lists, including without limitation, the U.S. Commerce Department Bureau of Industry and Security (“BIS”) Denied Persons List; Entity List or Unverified List; the U.S. Treasury Department Office of Foreign Assets Control (“OFAC”) Specially Designated Nationals and Blocked Persons List; or the U.S. State Department Directorate of Defense Trade Controls (“DDTC”) Debarred Parties List. Customer shall comply with all applicable U.S. economic sanctions and export control laws and regulations, including without limitation, the regulations administered by OFAC, the Export Administration Regulations administered by BIS, and the International Traffic in Arms Regulations administered by DDTC.
  4. Foreign Principal Party in Interest; Freight Forwarder and Documentation.
    It is specifically agreed that customer shall be the foreign principal party in interest and/or that its freight forwarder shall act as customer’s agent in such capacity for purposes of the Foreign Trade Regulations or other regulatory purposes, and customer and its freight forwarder are responsible for all routed export transactions documentation, including but not limited to the filing of the required Electronic Export Information/Automated Export System records. At Rapidock’s request, customer or its freight forwarder shall provide copies of any export, shipping, or import documentation prepared by customer or its freight forwarder related to sales to customer by Rapidock.
  5. Anti-Corruption.
    Customer is aware that Rapidock’s business practices prohibit bribery and corrupt behavior in any form. Customer agrees that it is an independent contractor and it is and shall remain in compliance with all applicable laws that relate to money laundering, terrorism, commercial or official bribery or dealing with government officials (including the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act). Customer shall not offer or provide anything of value (cash or cash equivalents, gifts, loans, travel, entertainment, or any other similar benefit) either directly or indirectly to any government official for the purpose of influencing any act or decision in connection with the purchase and resale of the products ordered from Rapidock. Customer shall not pay a gratuity, bribe or inducement to any government official, even if it appears customary or consistent with prevailing business practices.
  6. Dispute Resolution.
    Actions by Rapidock for non-payment by customer of the purchase price of products sold by Rapidock, or for redress of other breaches by customer of these terms and conditions, may be brought by Rapidock, at its option, before any U.S. or foreign judicial court of competent jurisdiction. At Rapidock’s option, disputes between customer and Rapidock, including all claims for non-performance by Rapidock, shall be finally settled by arbitration. The language of the arbitration shall be English.
  7. Country of Importation and Anti-diversion.
    Customer represents that it is purchasing products from the U.S. and importing them to the country specified in the customer and Rapidock documentation. Customer agrees that the products will be shipped to the specified destination in compliance with the laws of such destination and the U.S., and that the products will not be directly or indirectly sold, exported, transferred, assigned, used, or otherwise disposed of in a manner which may result in any non-compliance with applicable U.S. laws and regulations relating to the product purchased by customer. Any commodities, technology and software will be exported from the U.S. in accordance with the U.S. Export Administration Regulations and other applicable laws or regulations. Diversion contrary to U.S. law is prohibited. If requested by Rapidock, customer shall provide documentation satisfactory to Rapidock verifying delivery at the designated country. Customer further agrees to inform Rapidock at the time of order of any North American Free Trade Agreement or other special documentation, packaging or product marking or labeling, but Rapidock shall not be responsible for providing any such documentation, packaging, marking or labeling other than such documents that are necessary under U.S. export laws and regulations for export, unless Rapidock expressly agrees to do so.
  8. Permits, Export, and Import Licenses.
    Customer shall be responsible for obtaining any licenses or other official authorizations that may be required by the country of importation and/or under the Export Administration Regulations, International Traffic in Arms Regulations, Toxic Substances Control Act, or other applicable laws or regulations.
  9. Governing Law; Limitations.
    The rights and obligations of the parties under these terms and conditions shall not be governed by the provisions of the 1980 United Nations Convention of Contracts for the International Sale of Goods or the United Nations Convention on the Limitation Period in the International Sale of Goods. Rather, these terms and conditions shall be governed by the laws of the State of Illinois, U.S., including its provisions of the Uniform Commercial Code, but excluding its conflict of law rules. Notwithstanding the foregoing, any legal action by customer with respect to any transaction must be commenced within one (1) year after the cause of action has arisen.